Shipping policy

Processing Times

  • Orders are processed within 2 business days after payment is confirmed.

  • Orders placed on weekends or holidays will be processed on the next business day.

Shipping Rates & Delivery Estimates

Shipping costs are calculated at checkout based on your location, order weight, and selected shipping method.
Estimated delivery times:

  • Domestic: 2-3 business days

Order Tracking

Once your order has shipped, you will receive a confirmation email with tracking information.

Delays & Lost Packages

We are not responsible for delays caused by:

  • Carrier issues

  • Weather conditions

  • Incorrect shipping addresses provided by the customer

If your package is lost or delayed beyond normal delivery time, please contact us at sales@materiumdepot.ca and we will work with the carrier to resolve the issue.

Contact Us

If you have any questions about our shipping policy, please contact us at:
📧 sales@materiumdepot.ca